7 AV services to help you Connect, Inform and Inspire
For over 35 years Concept AV has been listening to their clients and developing the range of services necessary to meet their needs. This has involved building a team of trained and qualified AV solutions experts, and providing them with the tools and support they need to develop AV solutions that clients find inspiring. Today, Concept AV can provide a wide range of services that can be purchased individually or combined in a package to exactly meet your needs and budget.
1. AV SOLUTION DESIGN & INTEGRATION
Concept AV employs a team of professional AV design consultants who are industry accredited and have many years of practical audio visual system design and integration experience. In conjunction with our experienced staff we use specific design software to provide clients with a clear representation of system functionality prior to project commencement.
2. AV SOLUTION INSTALLATION & PROJECT MANAGEMENT
Concept AV employs a team of qualified AV installation technicians who are industry accredited and have many years experience. All installation technicians use Concept AV’s project management system, which ensures all internal and external participants in the installation process are informed of their responsibilities and changes that may affect them.
3. AV SOLUTION TRAINING
Concept AV’s dedicated trainers ensure all client personnel are comfortable with the AV solution technology and can achieve all the objectives initially identified. Our skilled practitioners understand – and will share how technology can support communication, collaboration and learning in the digital age.
4. AV SOLUTION CUSTOMER SERVICE
Concept AV is committed to offering the highest levels of customer service. All employees are required to focus on 5 core customer service competencies, which are: Customer Focus, Quality, Problem Solving, Communication and Accountability.
5. AV SOLUTION HARDWARE & ACCESSORIES SUPPLY
Concept AV continually researches the market to assess the latest products and technological innovations. For over 30 years Concept AV has had close relationships with some of the world’s leading suppliers of AV hardware and accessories, and receive product updates and training on a regular basis.
6. AV POST SALE SUPPORT
Concept AV provides a comprehensive Post Sale support system that includes a Free callout system for 30 days after commissioning. Concept AV also offers a fast response repair and maintenance service, and maintains a comprehensive access to inventory of parts and accessories.